Customer reviews of Express Car Sales

By Robin G on 27 May 2019 | Verified purchase

I travelled 75 miles to this dealer. I found the dealer very helpful, friendly and patient with me. I bought the car that I went to see and he took mine in part exchange. All the business was done on the internet in his office … payment, insurance and Road Tax, efficiently and swiftly. We have remained in touch ever since by text etc. and he immediately supplied me with an expensive part (spare tyre) that I had not noticed missing when I made the purchase, delivered to my door at his expense. That deal was done in February. Last week, he notified me of another vehicle of the specification that I had told him I needed. I went to Express Car Sales and was collected from the local rail station by his colleague. The very competent lady looked after me as the owner was collecting parts. After a test drive, I decided to buy and the owner, over the phone, offered me good terms which I accepted. The business side of things were done quickly and efficiently and I drove back home.

Reply from Express Car Sales on 15/06/19

Thank you Robin for taking the time to leave us a review. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience. We do like to take our time with customers to ensure they don’t feel rushed or pressured. Thank you for coming back to us and purchasing a further vehicle from us. It was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.

By Stuart C on 30 April 2019 | Verified purchase

Top bloke, did a nice px and he came out of hours to meet me which was massively appreciated due to my working hours. Top class service I would 100% recommend. Smooth, easy transaction.

By Tariq K on 25 April 2019 | Verified purchase

Excellent seller. True to their word. Would recommended always. The warranty was as stated. Had a issue and was resolved promptly. Outstanding car dealer ship.

Reply from Express Car Sales on 15/06/19

Thanks Tariq. Sorry for any inconvenience caused. We do aim to resolve issues in the fastest and most convenient way. Glad you was happy with the way we dealt with you. Appreciate your kind words

By Catherine C on 14 March 2019 | Verified purchase

I bought a car from Express car sales in May last year. The service was excellent. When a small problem arose with the car a few months after purchase it was dealt with effiently and every effort was made to ensure I was not inconvenienced in any way. The car has just sailed through the MOT. I would highly recommend Express car sales to anyone looking for a good car and great aftercare.

By Ahmed S on 06 December 2018 | Verified purchase

Excellent service from a highly recommended dealer. Bought a car for my son at a fantastic price and we are very happy with the purchase. Staff are friendly and would go out of their way to help you and make sure that you are satisfied with the purchase. No pressure and no hassle. Would definitely recommend them to family and friends.

By Abdul A on 03 December 2018 | Verified purchase

I have been looking for a car for my daughter for a while, and then saw the Volkswagen UP at Express Car Sales. I was dubious initially at what seemed a low price compared to similar cars advertised elsewhere. I phoned to make an appointment to see the car, and from the time I arrived at the garage, to finally purchasing and driving away with the car, the whole experience was a very pleasant one as car buying goes! There was no pressure to buy, I test drove the car at leisure, both my daughter and I were very happy with it and, admittedly with a bit of trepidation, we bought the car. We have now had the car for a month, which my daughter drives to University everyday, and so far the car has performed immaculately without any issues whatsoever. I would definitely return for future purchases, and have no reservation about recommending to others. Many thanks to everyone at Express Car Sales for making our buying experience as smooth and pleasant as it was!

By Max O on 23 November 2018 | Verified purchase

Just brought a car from Express Cars and have to say the service was outstanding. All the staff are friendly and welcoming. Would definitely recommend to family and friends.

Reply from Express Car Sales on 27/11/18

Thanks Max, glad you are happy with the service you received. Any issues or if you need any help do not hesitate to contact us. Regards, Kal

By Anwar A on 20 November 2018 | Verified purchase

Excellent service, friendly and honest staff, unlike the other cowboys I used in the past. Finally found a decent secondhand car seller! Great price too, will definitely return again when the time comes. Keep up the great work!

Reply from Express Car Sales on 27/11/18

Thanks Anwar, great to deal with you and look forward to seeing you again.

By Jasmin B on 14 September 2018 | Verified purchase

Very professional and friendly service. The sales team are helpful and efficient. Fell in love with my car straight away. Really reliable and great after care service too, drove off the forecourt in my new car with peace of mind.. Would definitely recommend this garage to anyone :)

Reply from Express Car Sales on 27/11/18

Thanks for your kind words Jasmin. Pleasure to deal with you and glad you are happy with the service you received.

By Joel F on 14 June 2018 | Verified purchase

The owner of Express Car Sales proved to be helpful, reliable and trustworthy. Helpful as, any questions I had at any time, were answered swiftly and accurately. Also, nothing was exaggerated and all the information provided was consistent with this. To top things off, the car I purchased was priced below the market rate for such a vehicle, and what's more I had it delivered to my house the very next day upon request - for a small fee. Upon owning and using the car, it has exceeded my high expectations. In all, I am very happy with both the car I purchased and the service I received.