Customer reviews of Express Car Sales

By Rukhsaar I on 29 August 2019 | Verified purchase

Excellent service by those at Express Car Sales. Very informative and patient. They were very accommodating and fixed a few issues found within the 3 month warranty period. Absolutely love my new car.

By Tom N on 15 July 2019 | Verified purchase

A perfect experience from start to finish. We are extremely pleased with our vehicle

By Rod T on 09 July 2019 | Verified purchase

Express Car Sales is good to deal with, really friendly owner, and I got a good deal on my trade-in, and the car I bought was good value for money, everything the advert said it was, and more.

By Ali H on 01 July 2019 | Verified purchase

I bought an Audi TT 2008 about a month ago (one of the cheapest on auto trader for its age). On the day the seller (Kal) was helpful and honest. An issue came up more recetly and the he took care of it without any hesitation (within the warranty period). I was impressed with the service received. Many thanks!

By Peter T on 16 June 2019 | Verified purchase

After calling to explain that my daughter was travelling alone to see the car advertised. They answered all my questions, collected her from the train station as part of the test drive and made sure that the car was in immaculate condition - even through in a warranty and new wiper blades. Fantastic service- will highly recommend. Delighted daughter and happy father! Very many thanks.

Reply from Express Car Sales on 16/06/19

You’re welcome Peter. Glad you and your daughter are both happy. We do like to go out of our way for our customers to ensue they have a easy and pleasant experience. Thanks Peter

By Ashley L on 15 June 2019 | Verified purchase

Great honest experience and fairly priced highly recommend got the best deal possible willing to resolve any issues looking forward to coming back again in future

Reply from Express Car Sales on 15/06/19

Thanks for the positive review Ashley. We do aim to please and glad you was pleased with the experience you received. Thanks for your business and will look forward to seeing you guys again.

By Dave W on 15 June 2019 | Verified purchase

Very accommodating and great vehicle prices. A pleasure to buy from and sell to, also a great cup of tea.

Reply from Express Car Sales on 15/06/19

Thanks Dave. Glad you enjoyed your cup of tea not my strongest point but if your happy I’m happy. Hope the car serves you well. It was a pleasure to meet you and the mrs. If there’s anything you need do not hesitate to get in touch. Appreciate your business and time.

By Mr M on 09 June 2019 | Verified purchase

I just wanted to take my recent experience at express car sales. As you can see I gave it 5 stars . This was a very smooth process from begining to end. I would like to give a huge praise to my salesman. Not only was he genuine and a gentleman to boot, but also a true professional. The car was perfect and clean as he was described , not only that but drove the car to my home London from West Bromwich is was a good test of the engine of the car as it was smoothly driving through mortorway. I really recommend this dealer may far from where you may live but worth of price of any you may want.

Reply from Express Car Sales on 15/06/19

Thank you for taking the time to leave us a review. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Carlie W on 28 May 2019 | Verified purchase

Brilliant service every one was friendly, easy to talk and found a car smiles all around

Reply from Express Car Sales on 15/06/19

Thanks Carlie. Glad you found our service to be brilliant and friendly. You guys were great to deal with. Do not hesitate to contact me if you need anything.

By Robin G on 27 May 2019 | Verified purchase

I travelled 75 miles to this dealer. I found the dealer very helpful, friendly and patient with me. I bought the car that I went to see and he took mine in part exchange. All the business was done on the internet in his office … payment, insurance and Road Tax, efficiently and swiftly. We have remained in touch ever since by text etc. and he immediately supplied me with an expensive part (spare tyre) that I had not noticed missing when I made the purchase, delivered to my door at his expense. That deal was done in February. Last week, he notified me of another vehicle of the specification that I had told him I needed. I went to Express Car Sales and was collected from the local rail station by his colleague. The very competent lady looked after me as the owner was collecting parts. After a test drive, I decided to buy and the owner, over the phone, offered me good terms which I accepted. The business side of things were done quickly and efficiently and I drove back home.

Reply from Express Car Sales on 15/06/19

Thank you Robin for taking the time to leave us a review. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience. We do like to take our time with customers to ensure they don’t feel rushed or pressured. Thank you for coming back to us and purchasing a further vehicle from us. It was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.