Customer reviews of Express Car Sales

By Mr M on 09 June 2019 | Verified purchase

I just wanted to take my recent experience at express car sales. As you can see I gave it 5 stars . This was a very smooth process from begining to end. I would like to give a huge praise to my salesman. Not only was he genuine and a gentleman to boot, but also a true professional. The car was perfect and clean as he was described , not only that but drove the car to my home London from West Bromwich is was a good test of the engine of the car as it was smoothly driving through mortorway. I really recommend this dealer may far from where you may live but worth of price of any you may want.

Reply from Express Car Sales on 15/06/19

Thank you for taking the time to leave us a review. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Adrian P on 02 June 2019 | Verified purchase

Helpful efficient and polite. Well above average service

Reply from Express Car Sales on 15/06/19

Thanks for your kind words Adrian. Pleasure to deal with. We do strive to offer the best service we can to ensure our customers are happy. Do not hesitate to contact us should you require any help, assistance or advice.

By Carlie W on 28 May 2019 | Verified purchase

Brilliant service every one was friendly, easy to talk and found a car smiles all around

Reply from Express Car Sales on 15/06/19

Thanks Carlie. Glad you found our service to be brilliant and friendly. You guys were great to deal with. Do not hesitate to contact me if you need anything.

By Robin G on 27 May 2019 | Verified purchase

I travelled 75 miles to this dealer. I found the dealer very helpful, friendly and patient with me. I bought the car that I went to see and he took mine in part exchange. All the business was done on the internet in his office … payment, insurance and Road Tax, efficiently and swiftly. We have remained in touch ever since by text etc. and he immediately supplied me with an expensive part (spare tyre) that I had not noticed missing when I made the purchase, delivered to my door at his expense. That deal was done in February. Last week, he notified me of another vehicle of the specification that I had told him I needed. I went to Express Car Sales and was collected from the local rail station by his colleague. The very competent lady looked after me as the owner was collecting parts. After a test drive, I decided to buy and the owner, over the phone, offered me good terms which I accepted. The business side of things were done quickly and efficiently and I drove back home.

Reply from Express Car Sales on 15/06/19

Thank you Robin for taking the time to leave us a review. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience. We do like to take our time with customers to ensure they don’t feel rushed or pressured. Thank you for coming back to us and purchasing a further vehicle from us. It was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.

By Stuart C on 30 April 2019 | Verified purchase

Top bloke, did a nice px and he came out of hours to meet me which was massively appreciated due to my working hours. Top class service I would 100% recommend. Smooth, easy transaction.

By Tariq K on 25 April 2019 | Verified purchase

Excellent seller. True to their word. Would recommended always. The warranty was as stated. Had a issue and was resolved promptly. Outstanding car dealer ship.

Reply from Express Car Sales on 15/06/19

Thanks Tariq. Sorry for any inconvenience caused. We do aim to resolve issues in the fastest and most convenient way. Glad you was happy with the way we dealt with you. Appreciate your kind words

By Catherine C on 14 March 2019 | Verified purchase

I bought a car from Express car sales in May last year. The service was excellent. When a small problem arose with the car a few months after purchase it was dealt with effiently and every effort was made to ensure I was not inconvenienced in any way. The car has just sailed through the MOT. I would highly recommend Express car sales to anyone looking for a good car and great aftercare.

By Ahmed S on 06 December 2018 | Verified purchase

Excellent service from a highly recommended dealer. Bought a car for my son at a fantastic price and we are very happy with the purchase. Staff are friendly and would go out of their way to help you and make sure that you are satisfied with the purchase. No pressure and no hassle. Would definitely recommend them to family and friends.

By Abdul A on 03 December 2018 | Verified purchase

I have been looking for a car for my daughter for a while, and then saw the Volkswagen UP at Express Car Sales. I was dubious initially at what seemed a low price compared to similar cars advertised elsewhere. I phoned to make an appointment to see the car, and from the time I arrived at the garage, to finally purchasing and driving away with the car, the whole experience was a very pleasant one as car buying goes! There was no pressure to buy, I test drove the car at leisure, both my daughter and I were very happy with it and, admittedly with a bit of trepidation, we bought the car. We have now had the car for a month, which my daughter drives to University everyday, and so far the car has performed immaculately without any issues whatsoever. I would definitely return for future purchases, and have no reservation about recommending to others. Many thanks to everyone at Express Car Sales for making our buying experience as smooth and pleasant as it was!

By Max O on 23 November 2018 | Verified purchase

Just brought a car from Express Cars and have to say the service was outstanding. All the staff are friendly and welcoming. Would definitely recommend to family and friends.

Reply from Express Car Sales on 27/11/18

Thanks Max, glad you are happy with the service you received. Any issues or if you need any help do not hesitate to contact us. Regards, Kal