Customer reviews of Express Car Sales

By Dr Keehyun P on 23 October 2020 | Verified purchase

Honestly, I don't know well about a car. So, it is really stressful to buy a used car. From Autotrader, we had found the shop with the excellent rate and visited yesterday. The car looked great to me. The dealer (Kal) explained well about the car and then, without any test driving, I paid the deposit. Then, today, I went there again and collected the car. I think no one believe it. But, really, I purchased the car without test-driving or even opening the bonnet because I believed the dealer's explanation about the car. Most of all, I don't know about a car. However, whilest I drove the car, I felt the car was really fantastic. Much better than I expected. Most of all, he promised 3 months warranty and maintenance. Car great!!! Service great !!! most of all, he is really kind and keeps the time promise. Really impressed. I hope to keep good contact with him and the shop. Thanks again for all your kind help!!!

By B S on 22 October 2020 | Verified purchase

Brilliant! If you want a straightforward, hassle free experience, then look no further. Recommended!

By Michael W on 15 September 2020 | Verified purchase

Nice service and very helpful. Happy with the car . Thank you

By Tetyana S on 13 September 2020 | Verified purchase

Kal is an easygoing, not pushy and conscientious car salesman. He answered all my questions and was attentive to all my requests and concerns. I appreciate him being transparent and honest. Kal fixed all the things I have pointed out and changed the wheel rim with few marks which I haven't noticed myself. He ordered me the missing car booklet which arrived promptly recorded delivery. Kal was friendly, professional and he cares for his customers and their overall experience.

By Tracey P on 12 September 2020 | Verified purchase

I brought my Ford Focus from express car Enquired About it Got a reply straight away Did a deal the service was great Very helpful Washed and valeted new car

By Claire B on 11 September 2020 | Verified purchase

Amazing used care dealer! Wouldn't use anyone else. Would 100% recommend very helpful! Customer service was spot on couldn't be more happy with the car!

By Abbey Louise S on 17 August 2020 | Verified purchase

Love my car, they did a full health check on the vehicle and the car came with 3 months warranty!! had no issues at all with the car it's perfect, and outstanding customer service experience I would recommend to anyone I know to buy a car from them! if I could give more than 5 stars I honestly would will be going there in the future for my next car.. :)

By Charlotte T on 03 July 2020 | Verified purchase

Absolutely fab from start to finish, polite and friendly on initial viewing of car. I noticed a couple of things on the car including a crack in the windscreen and Kal did all the work needed prior to collecting the car with great professionalism. Since having the car, a few minor issues have arisen and Kal has sorted all issues by booking my car into a garage local to me and paying for all costs! I couldn't recommend them enough for everything they have done before and after sale. A massive thank you to Kal for my lovely car and for great service, being so helpful, friendly and approachable throughout the whole process!

By Jasmine T on 26 June 2020 | Verified purchase

Very good experience, got everything sorted for me even went out of his way to do any advisories! Car was really clean and He was very helpful and professional, responded to any emails Asap. Completely recommend:)

By Michael J on 08 June 2020 | Verified purchase

Excellent experience with these guys, brilliant communication throughout the whole process, car was exactly as described and in excellent condition. Flawless handover on delivery on there part including pickup of my old car, even when I had to panic call about 15 minutes later to ask if I could come and pick up my house keys which I’d left inside, sense of humour all around and they couldn’t have been any more accommodating. Highly recommend.